Great question. Just click the “Contact Us” button to start a dialogue. Please ensure you are not including Protected Health Information (PHI).

It depends on what brings you to therapy and the severity of symptoms you are experiencing. Due to a variety of factors, it can be challenging to estimate the length of treatment for mental health counseling. Treatment frequency and dedication to the personal work done outside of sessions can impact outcomes and the timeline. We will discuss this during the intake and re-assess throughout your treatment.

People seek therapy for a variety of reasons, including:

Mental Health Concerns: Therapy provides a safe and confidential space for individuals to address issues such as anxiety, depression, trauma, or other mental health conditions.

Relationship Problems: Therapy can help individuals navigate challenges in their relationships, whether it be with a partner, family member, friend, or colleague.

Life Transitions: Major life changes such as moving to a new city, starting a new job, or getting married can be overwhelming. Therapy offers support during these transitions.

Grief and Loss: The loss of a loved one, a job, or a relationship can be devastating. Therapy helps individuals process their grief and learn how to cope with their loss.

Self-Exploration and Personal Growth: Some people seek therapy to better understand themselves, improve self-esteem, and work towards personal goals.

Stress Management: Therapy equips individuals with coping strategies to manage stress and enhance their overall well-being.

Behavioral Issues: Addressing harmful behaviors such as addiction, eating disorders, or self-destructive patterns is a common reason for seeking therapy.

Overall, therapy provides a supportive environment for individuals to explore their thoughts and feelings, gain insight into their behaviors, and develop skills to lead a healthier and more fulfilling life.

Telehealth is a great way for us to work together with reducing limitations such as time, travel, and access.

-Flexibility in scheduling.

-Therapy from the comfort of your home.

-No commute time.

-Allows you to practice exercises and skills where they need to be practiced, in your everyday life.

Law protects the relationship between a client and a psychotherapist, and information cannot be disclosed without written permission. Trust is extremely important, we ensure that we are always acting in your best interests and maintaining your dignity and privacy.

Exceptions areincluded in the Copy of Privacy Practices below:

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Talk and Heal Therapy, LLC is committed to protecting your privacy. The Practice is required by federal law to maintain the privacy of Protected Health Information (“PHI”), which is information that identifies or could be used to identify you. The Practice is required to provide you with this Notice of Privacy Practices (this “Notice”), which explains the Practice's legal duties and privacy practices and your rights regarding PHI that we collect and maintain.

YOUR RIGHTS

Your rights regarding PHI are explained below. To exercise these rights, please submit a written request to the Practice at the address noted below.

To inspect and copy PHI.

• You can ask for an electronic or paper copy of PHI. The Practice may charge you a reasonable fee.

• The Practice may deny your request if it believes the disclosure will endanger your life or another person's life. You may have a right to have this decision reviewed.

To amend PHI.

• You can ask to correct PHI you believe is incorrect or incomplete. The Practice may require you to make your request in writing and provide a reason for the request.

• The Practice may deny your request. The Practice will send a written explanation for the denial and allow you to submit a written statement of disagreement.

To request confidential communications.

• You can ask the Practice to contact you in a specific way. The Practice will say “yes” to all reasonable requests.

To limit what is used or shared.

• You can ask the Practice not to use or share PHI for treatment, payment, or business operations. The Practice is not required to agree if it would affect your care.

• If you pay for a service or health care item out-of-pocket in full, you can ask the Practice not to share PHI with your health insurer.

• You can ask for the Practice not to share your PHI with family members or friends by stating the specific restriction requested and to whom you want the restriction to apply.

To obtain a list of those with whom your PHI has been shared.

• You can ask for a list, called an accounting, of the times your health information has been shared. You can receive one accounting every 12 months at no charge, but you may be charged a reasonable fee if you ask for one more frequently.

To receive a copy of this Notice.

• You can ask for a paper copy of this Notice, even if you agreed to receive the Notice electronically.

To choose someone to act for you.

• If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights. Please provide the practice with legal documentation.

To file a complaint if you feel your rights are violated.

• You can file a complaint by contacting the Practice using the following information:

Talk and Heal Therapy, LLC

11 Robert Toner Blvd, Suite 5-377

Contact Name: Lauren Zahra-LeBlanc

info@talkandhealtherapy.com

508-840-3538

• You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.

• The Practice will not retaliate against you for filing a complaint.

OUR USES AND DISCLOSURES

1. Routine Uses and Disclosures of PHI

The Practice is permitted under federal law to use and disclose PHI, without your written authorization, for certain routine uses and disclosures, such as those made for treatment, payment, and the operation of our business. The Practice typically uses or shares your health information in the following ways:

To treat you.

• The Practice can use and share PHI with other professionals who are treating you.

• Example: Your primary care doctor asks about your mental health treatment.

To run the health care operations.

• The Practice can use and share PHI to run the business, improve your care, and contact you.

• Example: The Practice uses PHI to send you appointment reminders if you choose.

To bill for your services.

• The Practice can use and share PHI to bill and get payment from health plans or other entities.

• Example: The Practice gives PHI to your health insurance plan so it will pay for your services.

2. Uses and Disclosures of PHI That May Be Made Without Your Authorization or Opportunity to Object

The Practice may use or disclose PHI without your authorization or an opportunity for you to object, including:

To help with public health and safety issues

• Public health: To prevent the spread of disease, assist in product recalls, and report adverse reactions to medication.

• Required by the Secretary of Health and Human Services: We may be required to disclose your PHI to the Secretary of Health and Human Services to investigate or determine our compliance with the requirements of the final rule on Standards for Privacy of Individually Identifiable Health Information.

• Health oversight: For audits, investigations, and inspections by government agencies that oversee the health care system, government benefit programs, other government regulatory programs, and civil rights laws.

• Serious threat to health or safety: To prevent a serious and imminent threat.

• Abuse or Neglect: To report abuse, neglect, or domestic violence.

To comply with law, law enforcement, or other government requests

• Required by law: If required by federal, state or local law.

• Judicial and administrative proceedings: To respond to a court order, subpoena, or discovery request.

• Law enforcement: For law locate and identify you or disclose information about a victim of a crime.

• Specialized Government Functions: For military or national security concerns, including intelligence, protective services for heads of state, or your security clearance.

• National security and intelligence activities: For intelligence, counterintelligence, protection of the President, other authorized persons or foreign heads of state, for purpose of determining your own security clearance and other national security activities authorized by law.

• Workers' Compensation: To comply with workers' compensation laws or support claims.

3. Uses and Disclosures of PHI That May Be Made With Your Authorization or Opportunity to Object

Unless you object, the Practice may disclose PHI:

To your family, friends, or others if PHI directly relates to that person's involvement in your care or if it is in your best interest because you are unable to state your preference.

4. Uses and Disclosures of PHI Based Upon Your Written Authorization

The Practice must obtain your written authorization to use and/or disclose PHI for the following purposes:

Releasing your Psychotherapy notes to other providers, school, work, coordinating care, and who you request they be sent to other than yourself/the treated client.

You may revoke your authorization, at any time, by contacting the Practice in writing, using the information above. The Practice will not use or share PHI other than as described in Notice unless you give your permission in writing.

OUR RESPONSIBILITIES

• The Practice is required by law to maintain the privacy and security of PHI.

• The Practice is required to abide by the terms of this Notice currently in effect. Where more stringent state or federal law governs PHI, the Practice will abide by the more stringent law.

• The Practice reserves the right to amend Notice. All changes are applicable to PHI collected and maintained by the Practice. Should the Practice make changes, you may obtain a revised Notice by requesting a copy from the Practice, using the information above, or by viewing a copy on the website www.TalkandHealTherapy.com.

• The Practice will inform you if PHI is compromised in a breach.

This Notice is effective on 04/16/2024 for Talk and Heal Therapy, LLC and for the individual client once signed and assigned to a clinician.

We suggest calling the customer service number on the back of your insurance card.

Here are a few helpful questions to ask your insurance provider about your benefits:

-Do I have in and out-of-network benefits? If so, how much does my policy cover if I see a therapist?

-Does my current policy have a deductible? What is the amount, how much has been met this year, and when does my policy renew?

-Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?

Payment is due at the time of the appointment.

More than 48 hours advance notice by email is required to cancel or reschedule an appointment. "No shows" and late cancelations for a scheduled appointment will result in the credit card on file being charged the cancelation fee.